If you are unhappy with the treatment or service you have received, you have the right to make a complaint, have it investigated and receive a response.

Care will be taken to ensure your complaint remains confidential.

More information about the process is available here. To make a complaint, please fill in the form below.

This form is for complaints only. For compliments, comments and concerns, you can use our Patient and Advice Liaison Service (PALS).

Please note: We cannot give medical advice via this portal. If you need it, please contact your GP, pharmacist or NHS 111. In an emergency, you should dial 999.

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Please note we cannot progress a complaint unless we have your details.  If yes, please provide contact details below.

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When filling in a form or survey on the site you may be asked to fill in information about yourself. This is a secure site and this information will only be used for the purpose stated in each case. We will not distribute personal information collected in this way to any 3rd party (unless this has been communicated to you).

Any comments you submit to the Trust will be treated as confidential and will be safeguarded and processed in accordance with the requirements of the Data Protection Act 2018 (GDPR).

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