The team at Northumbria want to make sure that you get the best out of the contact you have with us, whether that is attending clinics or as a patient on the wards.
We think you should expect:
- To be able to talk about the things that matter to you
- That things are explained to you and you are given enough information to understand and look after your own health
- That decisions made about your care, fit with your own priorities and preferences
- Where decisions need to be made, you are presented with a range of options, including doing nothing if that’s what you would prefer
- That the team you see will work with you to develop a plan that suits you, including working out what support you might need and how this can be reviewed
Ask 4 questions
Sometimes there will be choices to make about your healthcare. It may be helpful to have the answers to these four questions to help you make decisions.
- What are my options?
- What are the possible benefits and risks?
- What would happen if I choose to do nothing?
- How can we make a plan together that is right for me?
