Making decisions that are right for you...

The team at Northumbria want to make sure that you get the best out of the contact you have with us, whether that is attending clinics or as a patient on the wards.

We think you should expect:

To be able to talk about the things that matter to you
That things are explained to you and you are given enough information to understand and look after your own health
That decisions made about your care, fit with your own priorities and preferences
Where decisions need to be made, you are presented with a range of options, including doing nothing if that’s what you would prefer
That the team you see will work with you to develop a plan that suits you, including working out what support you might need and how this can be reviewed

Ask 4 questions

Sometimes there will be choices to make about your healthcare. It may be helpful to have the answers to these four questions to help you make decisions.

What are my options?
What are the possible benefits and risks?
What would happen if I choose to do nothing?
How can we make a plan together that is right for me?

Dowload our leaflet here: It's all about you, making decisions that are right for you.

Healthcare Travel Costs Scheme (HTCS)

You may be able to claim a refund of some travel costs under this scheme. For more information visit the NHS website: www.nhs.uk/nhsengland/healthcosts/pages/travelcosts.aspx

Alternative formats

If you would like a copy of this information in large print, easy read, another language, audio tape or other format please call the Contact Centre on 03 44 811 8118.