Clinic contact details

Phone Number:

0191 297 0441

One-to-One Centre in Shiremoor has temporarily moved to ward 9, ground floor, North Tyneside Hospital.

Patient and staff safety must always be the top priority, and concerns over the state of the service’s current home, on Brenkley Avenue, means it will temporarily relocate from 1pm on Thursday 18 April.

From 8.45am on Monday, 29 April, the service that was provided from Shiremoor will be delivered from what is currently ward 9, which is located on the ground floor, at North Tyneside General Hospital. Opening times are listed below:

  • Monday - 8.45am – 5pm
  • Tuesday - 8.45am – 5pm
  • Wednesday - 8.45am – 5pm (Walk-in available 8.45am-4pm)
  • Thursday - 8.45am – 5pm (Walk-in available 8.45am-4pm)
  • Friday - 8.45am – 3pm
  • Closed some Bank Holidays - ring us for information

Patients can access the service by calling 0344 728 0554.

Appointments already made and regular appointments should be attended as usual. Please contact the service if you have any queries.

Ensuring the space and environment on the ward is adapted as needed to make patients feel comfortable is a key focus. We know how important privacy is for patients and people can be reassured that their privacy and confidentiality will be maintained at all times. Patients will see the same clinicians that they usually see.

We are working closely with North Tyneside Council in relation to where the service will be located in the future and patients and the public will be kept informed.


We offer:

  • Confidential sexual health service for ages 13+
  • Screening and treatment for sexually transmitted infections (STIs)
  • Contraceptive advice and contraception including condoms, contraceptive pills, implants and coils
  • PrEP / PEP
  • HIV testing
  • C-Card (inc registrations)
  • Cervical smears
  • Support and counselling
  • Vasectomy
  • Free emergency contraception 
  • Pregnancy testing & advice

We are open:

  • Monday - 8.45am – 5pm
  • Tuesday - 8.45am – 7.30pm
  • Wednesday - 8.45am – 5pm
  • Thursday - 8.45am – 7.30pm
  • Friday - 8.45am – 3pm
  • Saturday 9am – 5pm (by appointment only)