Publish date: 6 November 2024
I’m Rachel and I work as a Radiographer for Northumbria Healthcare NHS Foundation Trust. I began my career with the trust just over three years ago, after completing my degree at Teesside University in diagnostic radiography. My journey into radiography was influenced by my keen interest to work within a healthcare setting and helping others, as compassion and empathy is within my nature. I remember being fascinated by the science and technology behind each of the modalities in radiology, after being a patient myself, and seeing the role they play in diagnosing, treating and ultimately saving lives.
As a radiographer, my primary responsibility is to perform high quality, diagnostic imaging using X-Ray, CT and fluoroscopy in theatres / cath labs, to assist in diagnosing and contributing to the treatment of a range of conditions. Working in an emergency trauma setting, has taught me several valuable skills, some of which include communicating effectively with patients, working as part of an multi-disciplinary team, supervising, teaching, and contributing to improvement of the service for both staff and patients.
Radiological investigations are a key component of a patient’s care, and whilst we often provide answers, we are also required to provide support and reassurance to patients as this can be an anxious part of their journey through hospital. While it may sometimes be challenging, the role is also highly rewarding, and I take pride in knowing that my work positively contributes to patients' outcomes and the high-quality care we provide improves their overall experience within the hospital. A moment in my career I’m particularly proud of is a time where I was required to obtain x-rays from an elderly patient with advanced dementia. I remember how anxious and agitated the patient was entering a new and unfamiliar environment, however I was able to take time to reassure and work cooperatively with the patient to enable me to get diagnostic images. This positively impacted the patient’s management and their pathway through hospital. Shortly after, the patient’s relative approached me and thanked me for the compassion and care I gave, and this helped me to feel confident in my ability to provide valuable support for dementia patients in the future.
I very much enjoy working as part of a team within my department, and I am very grateful for the support of my colleagues in working to provide a reliable and high-quality service for our patients - team work makes the dream work!